Accessibility Statement

OUR COMMITMENT

ThreeTrees Retirement Partners is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards.

 

CONFORMANCE STATUS

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards published by the World Wide Web Consortium (W3C).

 

ACCESSIBILITY FEATURES Our website includes the following features: Navigation:

• Clear and consistent navigation menu

• Skip-to-content links

• Breadcrumb navigation

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• Keyboard-accessible interface Content:

• Alternative text for images

• Descriptive headings and labels

• Sufficient color contrast

• Readable font sizes (16px minimum)

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• Clear link descriptions Forms:

• Properly labeled form fields

• Error identification and suggestions

• Keyboard navigation support

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• Clear instructions Multimedia:

Captions for videos (when applicable)

• Transcripts for audio content

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• Alternative formats available upon request Technical:

• Responsive design for all devices

• Screen reader compatibility

• Semantic HTML structure

• ARIA labels where appropriate

 

KNOWN LIMITATIONS

We acknowledge that some areas may not be fully accessible:

• Third-party embedded content (videos, maps)

• Legacy PDF documents (being updated)

• Some dynamically generated content

We are actively working to address these issues.

 

COMPATIBILITY

Our website is designed to be compatible with:

• Modern web browsers (Chrome, Firefox, Safari, Edge)

• Screen readers (JAWS, NVDA, VoiceOver)

• Keyboard-only navigation

• Voice recognition software

• Browser text-size controls

 

THIRD-PARTY CONTENT

Some content is provided by third parties and may not be fully under our control. We request that vendors meet accessibility standards but cannot guarantee compliance.

 

FEEDBACK AND ASSISTANCE

 

We welcome your feedback on the accessibility of www.3treesrp.com. If you encounter accessibility barriers:

• Please contact us and describe the issue •

We will respond within 2 business days

• We will work with you to provide alternative access Contact Methods:

• Phone: (865) 407-7357 (voice)

• Email: info@3treesrp.com

Mail: 2723 South State Street, Ann Arbor, MI 48104

 

ALTERNATIVE ACCESS

If you cannot access our website or materials, we offer:

• Phone consultations

• In-person meetings

• Large print materials upon request

• Documents in alternative formats

• Assistance from our staff

 

OFFICE ACCESSIBILITY

Our physical office at 2723 South State Street, Ann Arbor, MI 48104:

• Wheelchair accessible entrance

• Accessible parking available

• Accessible restroom facilities

• Assistive listening devices available upon request

 

ONGOING IMPROVEMENTS

We are committed to ongoing accessibility improvements:

• Regular accessibility audits

Staff training on accessibility

• Testing with assistive technologies

• User feedback incorporation

• Staying current with WCAG guidelines

 

FORMAL COMPLAINTS

If you are not satisfied with our response to your accessibility concern, you may file a formal complaint with: U.S. Department of Justice Civil Rights Division 950 Pennsylvania Avenue NW Washington, DC 20530 Website: www.ada.gov

 

ASSESSMENT METHOD

We assess accessibility through:

• Automated testing tools (WAVE, Lighthouse)

• Manual testing with screen readers

• Keyboard navigation testing

• User feedback

• Professional accessibility audits (periodic)

 

STANDARDS AND GUIDELINES

We reference the following standards:

• WCAG 2.1 Level AA

• Section 508 of the Rehabilitation Act

• Americans with Disabilities Act (ADA)

• Michigan accessibility requirements

 

ACCESSIBILITY POLICY

This Accessibility Statement is part of our commitment to:

• Equal access to information

• Inclusive design practices

• Continuous improvement

• Respect for all users

 

UPDATES

We review and update this statement regularly to reflect our progress and any changes to our accessibility efforts.

 

CONTACT US

For accessibility questions, assistance, or to request accommodations: ThreeTrees Retirement Partners Attention: Accessibility Coordinator 2723 South State Street Ann Arbor, MI 48104 Phone: (865) 407-7357 Email: info@3treesrp.com We appreciate your patience as we work to provide the best possible experience for all visitors.